Congratulations, you are eligible for an exam discount - Unable to redeem

Hello,

I received an email " Congratulations, you are eligible for an exam discount" but when i attempt to redeem i am presented with 'No discount available".

I have done the usual 'clear cache etc'

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Answer
Answer

Hi Mr_Upgrade,

 

If you are redeeming a discount from attending a Microsoft event, please be advised that our engineering team are aware of the issue in claiming the discount for Ignite Cloud Skills Challenge March 2021 and Virtual Training Days.

 

Please stay tuned and subscribe to the sticky post to receive updates.

 

In the event that you are still unable to view the discount, please provide us with a complete PSR (Problem Steps Recorder) from the time you sign in until it shows no discount available and attach it via private message so we can forward this to our Support team for investigation. Also include the confirmation email for completing the event if you have attended.

 

You may refer on the image below to access private message:

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

 

Regards,

Jammie_E
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info

Last updated April 21, 2021 Views 17 Applies to: