Connect certiport to Microsoft

Hi, Dana.

Thanks for getting in touch with Microsoft’s Forum Center.

We understand that you want to link the Certiport account to the Microsoft account.

Before advancing we would have to verify some information in the Private Messages. You can access through the following Icon.

We look forward to your immediate response. If no response is given the case will be closed in two business days.

Wishes,

Hello, Dana.

We are glad to have you here at Microsoft Community.

We would like to thank you for the information you kindly provided over direct communication.

you have three accounts but one need to be migrate before we can merge all into one. 

After going over your account, Please follow this steps :

1. Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2. Copy and paste this link into the private window’s address bar. https://mcp.microsoft.com/mcp/home/migrate

3. Access with a Microsoft account that has not been used in the MS Learn Platform, different to your email address (in your case, the desired Email address, if you do not have one, we invite you to create one Here)

4. It is possible you encounter an error message. If that happens, please click on MCP Home, as shown in the image bellow.

5. After clicking on MCP Home, you will be redirected to Your Dashboard.

6. While being on Your Dashboard page, please delete the URL and paste this one: https://mcp.microsoft.com/mcp/home/migrate

7. After pasting the URL and clicking on enter, you will see this website, please fill in the fields MC ID and Access code using the credentials provided over Private Message.

In case you encounter any inconvenience while following these steps, please let us know; we will be more than glad to check what is happening and to assist you in the best way.

We are looking forward to your response. If no response is received we will proceed to close and lock the case and private message within two business days.

Have an amazing day!

Hi, Dana.

Thanks for getting in touch with Microsoft’s Community.

We are really glad that we could help you with this matter. You are really important for us and we strive to provide you with the best service any time you need us.                              

 We will proceed to close this case, however, if by any chance you need us again please do not hesitate to contact us back. We will be happy to help out.

Thank you for your time.      

All the best,