Connectivity Issue: "Setting up copilot Studio" Time out error

Hi Nick,

Thank you for contacting the Microsoft Community.

I recognize the importance of successfully completing the applied skills without any complications. Please be assured that I am here to assist you in navigating this challenge and finding an appropriate solution.

Hi Nick,

I hope you are doing well.

I wanted to follow up with you if you were able to take the lab again and if further assistance is needed.

Meanwhile, as we hear more about the issues our learners are facing, we have discovered that most performance-related problems can be resolved by ensuring the computer meets system requirements and has sufficient bandwidth. If your system and bandwidth meet the minimum requirements and you still experience issues, the problem may be transient and hard to reproduce with the information provided. If the issue persists, please gather the following information to help us investigate further:

• Title of the Assessment: Microsoft Applied Skills: Create agents in Microsoft Copilot Studio - Applied Skills | Microsoft Learn

• Lab Instance ID:

• URL (Copy the entire URL of the problematic page and paste it in your response.)

• Date/Time you encountered the issue

• Description (Explain the primary issue)

In addition, please also consider trying the following troubleshooting steps:

• Refresh your browser and ensure it is up to date.

• Continue to use Microsoft Edge as your browser, if possible.

• Clear your browser’s cache and cookies.

• Enable all third-party cookies in your browser settings.

• If you're using a work device, consider switching to a personal computer, as work machines may have restrictions that block access to certain websites.

Furthermore, the 72-hour retake waiting period is triggered when an assessment lab ends for any reason after the "Start Assessment" button is pressed. Retake waiting periods are common practice in the credentialing industry to provide learners with study time in between attempts and to ensure that as many users as possible have access to limited lab resources. However, we recognize that this policy has unintended impacts for learners whose labs ended while still in progress. We are evaluating other strategies for managing this policy. We apologize for the inconvenience and hope that you attempt your lab again once the retake waiting period has passed.

I look forward to your response. Please note that if no response is received after three business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank you.

Warmly,

Hi Nick,

I hope you are doing well.

We have not received any update from you. This case will now be locked. If you need further assistance, please post a new question.

Warmly,