contact microsoft certification support

Hi,

Unfortunately during my sickness, I missed to renew my Azure Solution Architect Expert certification. Is there any way I can get renewal link re-enabled?

Thanks.

Hello, Atul2410

Welcome to Microsoft’s Community.

As we understand from your post, you have not completed assessments to renew your Certification, and your title expired.

Keep in mind that our candidates are eligible to take their renewal assessment and extend the validity of their certification on Microsoft Learn within a 6-month period prior to their expiration dates. Once they are eligible to renew, they receive the notifications to the email account associated with their profiles.

 

Keep in mind that once a Certification expires, the candidates will not be able to take the renewal assessment and the Certification must be achieved again, by scheduling and passing the exam(s) required for it, as first-time earners would.

For more useful information, please access the following link: How to renew your Microsoft Certification.

Renew your Microsoft Certification - FAQ | Microsoft Learn

We hope this is useful to you, if there is anything else we can do for you, please do not hesitate to keep in contact with us. In case we do not receive a response, the thread will be closed and locked after two business days.

 

Regards,

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello, Atul2410

 

Hope you are doing well.

 

We would like to know if additional assistance is needed. Otherwise, we will proceed to close and lock the case within one business day.

 

Regards,

 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello, Atul2410

 

We hope this message finds you well.

 

We are attentive to know if additional assistance is needed. Otherwise, we will proceed to close and lock the case within one business day.

 

Have a nice day,

 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello, Atul2410

           

We have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum.

                                  

We want to invite you to please contact us again if any questions or issues arise. Once a Thread is closed you cannot reply. Please, we highly invite you to post a new question so we may continue assisting you. 

 

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

 

Best of all, 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated May 30, 2025 Views 99 Applies to: