Could not start the exam

Hi 

I have scheduled an online exam(AZ-900: Microsoft Azure Fundamentals) with Pearson Vue on 25 Mar 2021. However, I could not start the exam when I logged in even before 30 mins of the exam schedule and saw a message, "The check-in window for this exam is now closed."

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Can you please help?

regards

Vijay

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Hello Vijay,

 

It appears that there's a technical issue encountered on the check-in process, In this case, I would recommend contacting the exam provider so they can create a ticket for you.

 

Note that only the exam vendor has visibility of the available slots/date for when you can reschedule your exam. They will also assist you on how to avoid this issue in the future.

 

You may contact them at:

 

Pearson VUE

Contact: 855-542-6924, +1-952-905-7472 (toll)

https://home.pearsonvue.com/microsoft/contact

 

You may also visit the about online exams with Pearson VUE page where it contains how to run a system test and other reminders to avoid exam delays.

 

Thank you for your understanding.

 

If this solves your problem, please indicate “Yes” to the question. If your inquiry was not fully resolved, please post a new question so we may continue in assisting you. This case will now be closed and locked.

 

All the best,

Eunice_R
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info

Last updated March 26, 2021 Views 22 Applies to: