Coursera 50% off discount for Microsoft Azure AZ-900

Hi behnam,

Thank you for contacting the Microsoft Community.

I appreciate your interest in considering taking an exam with Microsoft. Your aggravation is understandable, given the time and effort you invested to earn this discount. With that, allow me to help you further regarding this specific matter.

Please be advised that Coursera is a non-Microsoft organized event; hence, we are unable to provide additional information, specifically your discount eligibility. It is still best to reach out to their support team, as they have the right tool in checking the details of the discount and how you may be able to utilize it.

Meanwhile since you've mentioned that this has been reported and you did not receive any response, you may check the Spam or Junk folder of your email, as sometimes your email may mark messages from unknown senders as malicious. You may also check your other email address (if any).

If you have confirmed that no response has been received, kindly send us a copy of the actual email showing that you haven't received a response. We will try to escalate this; however, to set proper expectations, this has no guarantee as this event is a non-Microsoft entity.

I have initiated a private message for you to share the requested email along with the needed information.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Thank you,

Hi IvyV_P12,

Thank you for your prompt response. I understand the situation with Coursera being a non-Microsoft event and the limitations that arise from it. I have checked the Spam and Junk folders of my email, but unfortunately, there was nothing related to this issue there.

I will proceed to send you the requested information via the private message you've initiated and I appreciate your efforts to escalate this matter.

Best regards,

Behnam

Hi behnam,

I appreciate you providing the needed information.

This helped me to locate and verify your account.

Based on the screenshot that you have sent me, it shows that Coursera is already onto your request, however due to the high volume of contacts there are delays in providing the discount details.

Meanwhile, as I have checked your profile, it shows that you already passed the AZ-900 exam. Kindly confirm if you still require further assistance.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Regards,

IvyV_P12

Hi behnam,

I understand that it can be unpleasant when things do not work out the way they should, and I admire your effort in taking the exam despite not getting the discount that you were promised.

Since you have confirmed that you have already taken the AZ-900 exam, kindly let me know if further assistance is needed.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question. 

Regards,

Hi IvyV_P12,

I appreciate your understanding of the situation. Unfortunately, I did not receive any feedback from Coursera and waited for 8 days. Due to my timeline, I had no choice but to enroll in the AZ-900 exam at the full price. I'm sharing this experience because I don't want any future learners to encounter the same issue that I did. It's important for such processes to be more efficient to support students in their learning journey.

Thank you for asking if I need further assistance and your help.

Best,

Behnam

Hi behnam,

Thank you for sharing your experience with us, so other learners can be informed of the situation and use it as a reference in the future. Here at Microsoft, we prioritize your experience.

In line with your feedback about your experience with Coursera, I have taken the liberty to share this feedback with our Support Team.

Meanwhile, you may also share this information directly to Coursera once you receive a response, as this kind of feedback can help them improve.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question. 

Best Regards,

Hi behnam,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question. 

Regards,