Creating live account immediate error

Hello Elliot!

Welcome to the Microsoft Community.

As we understand, you are unable to create a Microsoft Account. We are happy to help!

On July 8th, Certification profile was migrated to Learn. Due to this, profile management is now self-service, meaning that our users are responsible from the usage or management of their Microsoft Learn profiles.

You have reached the Microsoft Credentials Support, where we handle issues related to Microsoft Credentials and Learn profiles. Since you are experiencing issues creating a Microsoft account, please contact the Accounts and Billing department for the best assistance:

- Get help with your Microsoft account - Microsoft Support

- Contact - Microsoft Support (Accounts Support agent)

We hope this is useful to you, if there is anything else we can do for you, please do not hesitate to keep in contact with us.

If no additional assistance is required, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day.

Best Regards,

Hi, Elliot!

We hope this message finds you well.

Our team would like to know if the resolution provided solved your inquiry and if additional assistance is needed. Otherwise, we will proceed to close and lock the case after within the next business day.

Kind regards,