Credential Renewal

Hello, Gary Clyne1.

Welcome to Microsoft's Community. We will be glad to assist with your inquiry.

As we understand, you missed your renewal.

Our candidates are eligible to take their renewal assessment and extend the validity of their certification on Microsoft Learn within a 6-month period prior to their expiration dates. They will also receive a notification when they are eligible to renew. Please keep in mind that the time zone used to indicate the renewal, expiration, and achievement/completion of certifications and exams associated is Greenwich Mean Time (GMT).

Regarding the renewal notifications:

• Four (4) email notification reminders will be sent to the email linked to the candidate's MCID before their certification expires, in the following timeframes:

  • 6 months prior to certification expiring (renewal eligibility period starts, if renewal assessment for the certification is available)

  • 90 days prior to certification expiring.

  • 30 days prior to certification expiring.

  • 7 days prior to certification expiring (final reminder)

Regarding the renewal process:

• Candidates will not be able to take the renewal assessment before this period.

• The learning path can be accessed at any time.

• Candidates who do not pass the renewal assessment on the first try can immediately attempt the assessment again. However, after the second try, they will need to wait 24 hours before additional attempts.

• The number of attempts is not limited, but the assessment must be passed prior to the certification expiration date, or the certification will no longer be valid.

For additional information, steps and requirements for renewing your Certificate, please refer to the links below:

• Renew your Microsoft Certification | Microsoft Docs

In cases where the certification expires, it must be achieved again, by scheduling and passing the exam(s) required for it, as first-time earners would.

We look forward to your response. In case we do not receive an answer, we will proceed to close and lock the case and private message within two business days. 

Best regards,

Santiago Barbosa.
Microsoft Community Support.
Support Hours: Monday to Friday (Except US Public Holidays). 7:30–17:30 EST.
Estimated Response Time: Within 1 Business day

Hello, Gary Clyne1.

We hope this information is clear and helpful. If there is anything else that we can do for you, please do not hesitate to keep in contact with us. Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum.

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