Hello, Luis.
Welcome to Microsoft Community. We hope this message finds you well.
As we understand, you want to claim your respective Badges.
To claim your badge, please click on this link to get to the Digital Credentials (credly.com) and type your Acclaim account credentials, then you will be able to see your unclaimed badges.
In case you do not have an Acclaim account, please:
Click on the same link Digital Credentials (credly.com).
Click on “Create an account” using the email address associated to your MCP profile.
Once you access this account, the system will show you the unclaimed badges.
To a better assistance of your case, we have initiated a Private Message for you to provide us some details about your account and we would need to request a PSR (Problem Steps Recorder), where we can evidence the situation. It is necessary that the email address used at the time of accessing is displayed, as well as for the error you encounter. We advise you to take multiple screenshots of these if necessary. Please include these steps:
1. Clear your browser’s cached data and cookies.
2. Use InPrivate browsing with Microsoft Edge.
3. Click on this link to go to Your Dashboard.
4. Record until you go to View Badges and your Title is not visible.
Keep in mind the PSR tool is set to a limit of 25 screenshots as a default, if you need a higher number of pictures to show the process, please change the number to at least 100 screenshots in the tool’s settings. Also remember to make an extra click to have the last picture.
You will be able to use the PSR following the link specified for your operating system:
· Windows: https://support.microsoft.com/en-us/help/22878/windows-10-record-steps
· Mac: https://support.apple.com/en-us/HT208721
You can access Private Message by checking in the top of the screen as shown in the image:
As soon as we receive these details, we will review your case and get back to you with an update.
We look forward for your response.
Best of all,
