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Delay in Receiving AZ-204 Certification and Exam Result Email

Dear Support Team,

I passed the AZ-204 - Developing Solutions for Microsoft Azure - English (ENU) exam today but have not yet received the exam result email or seen the certification appear on my Microsoft Credentials page.

Usually, I receive these details within minutes after completing the exam. However, it has been approximately 8–9 hours, and there is still no update.


I kindly request you to look into this issue and provide an update on my certification status.

Thank you for your assistance!

Best regards,

Hello, Hamza


Welcome to Microsoft’s Community.

We understand you cannot visualize your Certification.

We have initiated a Private Message where you will be able to share in a safe way some useful information to verify your profile and proceed accordingly.

Please find the Private Message Feature on the top right corner of this screen as shown in the image below:

  Image

We will be very attentive to your response. In case we do not receive a response, the thread will be closed and locked after two business days.

Kind regards,

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hello, Hamza

 

For continued assistance and due to the nature of the information needed, please utilize our Private Messaging feature to ensure that your information is secure. If no response is received, we will proceed to close the case on the next business day.

 

Kindly,

 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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This issue is resolved. Thanks

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Hello, Hamza

 

We hope this message finds you well.

 

We appreciate your resolution confirmation. This case will now be closed and locked. 

 

For further inquiries, please post a new question so we may continue assisting you.

 

Best Regards,

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Question Info

Last updated December 4, 2024 Views 48 Applies to: