Did not receive exam voucher for Azure fundamental

Hi Ayden,

Thank you for contacting us here at Microsoft Community.

Participants who have completed a Microsoft Event after July 13, 2020 onwards are entitled for a voucherless discount by entering the registered email address on the Exam Discount page.

Meanwhile, learners who faced issue redeeming/claiming their discounts may try the steps below:

• Sign-out from the browser

• Clear cache and Delete cookies. Restart your browser session

• Use an "InPrivate/Incognito" browser session or try on a different browser

• Allow all third party cookies through the browser settings

• If you are using a work computer, you may try personal machine to ensure that there will be no restriction

• On the Exam Discount page, enter the email address registered in the event in all lower case letters and “Check for Eligibility”

You may also follow the steps from this link: How to Claim your Virtual Training Day Exam Discount

In the event that you are still unable to view the discount, please provide us with a complete PSR (Problem Steps Recorder) showing the steps above until it shows no discount and attach it via private message so we can forward this to our Support team for investigation. Also include the confirmation email for completing the event.

You may refer on the image below to access private message:

Meanwhile, if you have note received the confirmation email, you may also contact ESI support by creating a ticket through http://esisupport.microsoft.com/ to check on the discount.

In creating a ticket, please provide the following information below:

• Training Date

• Course Name

• Registered Name and Email

• Registration Link/URL Region (US/UK/Canada/India, etc..)

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Regards,