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Did not receive the Microsoft Account Verification Code while scheduling a exam

I am requested to verify my account, I inserted the correct e-mail address for the verification, I am then requested to insert the code that I will receive via e-mail. I got a code after 10 mints and it got expired till I entered. When I tried gain, I never got code. I tried using RESEND CODE option as well, Can anybody please help?

Answer
Answer

Hi Nikita,


Thank you for providing the requested details via private message.


Our Support Team have confirmed that there's ongoing issue in receiving verification code in linking accounts and claiming discounts.


Furthermore, there are other candidates who reported that the issue is already fixed and they're receiving the verification code emails without any issues.


That being said, please try linking your registered email address again, claim the discount and let us know how it goes.


If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Michael_T2
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info

Last updated November 7, 2022 Views 135 Applies to: