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Hello, Amnnah Shaqlouf.

Thank you for contacting Microsoft Community.  

Based on your inquiry, we understand you are unable to see your Certification badge on your Credly Account.

Microsoft ended their partnership with Credly on June 30, 2023. Badging services provided by Credly are no longer available for most Microsoft Certifications (excepting certificates obtained via Certiport). Our new scheme changed from 'Badge sharing-based' to a 'Certification shared-based' scheme.

Our badges sharing article information has been updated with all of the necessary details regarding the new Microsoft Certification sharing experience:

• Sharing and validating of Microsoft Credentials | Microsoft Learn

For additional information regarding the changes on our platform, please refer to the link below:

• New! Microsoft Learn certification sharing features are live! Credly - Training, Certification, and Program Support

If you obtained certifications by passing Exams with Certiport, and the respective Badges are not visible, you must contact their support team.

For this please refer to the links below:

• Support :: Certiport

• Microsoft :: Certifications :: Certiport

We hope this is useful to you, if there is anything else we can do for you, please do not hesitate to keep in contact with us.

If no additional assistance is required, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day.

Best Regards,