Download Microsoft Certificates

Hi,

I had been trying download my certifications, but don't see any details.

I only see 1 badge for the last exam I wrote, but none of the previous ones.

Also, no certifications are display as either blank page, or displays an internal error.

Any idea how do I get these certificates on the list, as I need to download few of them.

Thanks.

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Hi AA_2020,

 

Let me help you check your hard-earned badges and certificate.

 

To check on the matter further I have initiated a private message requesting for additional information to locate and verify your account. Please see image below to go to your private message.

 

Once I have receive your response with the requested information, I’ll be glad to authenticate your account and provide you the access to your Microsoft Certification profile and Microsoft benefits.

Meanwhile, here are the possible reasons as to why your certificates are missing:

1. You may be logged in to a different account. 

2. You might have duplicate account and would need to be merged

3. Your Microsoft account has not yet associated with the Member Site

I look forward to your response. Please note that if no response has been received after two business days, the case will be closed and locked.

Thank you,

Raphael_A1
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business day

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Hi AA_2020,

 

We haven’t received any response from you today. We’ll keep the case open and provide you an update on the next business day.

 

Regards,

Raphael_A1
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business day

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Hi AA_2020,

 

I successfully located your profile.

 

All of your exams and certifications are fine and they are all under your @hotmail.com email.

 

I also sent you a digital copy of your transcript on your email.

 

If issue persist, , please provide us the step-by-step recording of the time you login to the Member site until the error is shown. The tool that you need to use is called Problem Steps Recorder. You may click here for the instructions on how to use the tool. Once you have the recording, you can also upload it via private message. We’ll present that to our Support Team since the case then needs to be escalated.

 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages.

 

Regards,

Raphael_A1
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business day

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Hi AA_2020,

 

The Exam 462: Administering Microsoft SQL Server 2012/2014 Databases is reflecting on your transcript as per our database.

 

Please be advised that there is a recurring issue on downloading or viewing the transcript right now. Microsoft is currently fixing the bugs and issues.

 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages.

 

Regards,

Raphael_A1
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business day

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Thanks Raphael,

I checked it now, but the exam cert still hasn't appeared on the list.

Thanks.

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Hi AA_2020,

 

Since there is a recurring issue on downloading or viewing the transcript right now.

 

Kindly provide us the step-by-step recording of the time you login to the Member site until the error is shown. The tool that you need to use is called Problem Steps Recorder. You may click here for the instructions on how to use the tool. Once you have the recording, you can also upload it via private message. We’ll present that to our Support Team since the case then needs to be escalated.

 

Regards,

Raphael_A1
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business day

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Hi AA_2020,

 

I will creating a ticket to our technical support team for them to check and add your missing certificate on your transcript.

 

I will be keeping you posted every two business days.

 

Regards,

Raphael_A1
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business day

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Hi AA_2020,

 

This is an update, I am still waiting for our technical support team to fix the concern.

 

Thank you for your patience.

 

Regards,

Raphael_A1
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business day

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Hi AA_2020,

 

Please be advised that Exam-462 Administering Microsoft SQL Server 2012/2014 Databases counts towards MCSA: SQL Server 2012/2014.

 

To be able to gain the certificate, you need to pass Exam-461 Querying Microsoft SQL Server 2012/2014 and Exam-463: Implementing a Data Warehouse with Microsoft SQL Server 2012/2014.

 

After you passed those exam, then the certificate will reflect on your transcript.

 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If your inquiry was not fully resolved, please post a new question so we may continue in assisting you.

 

Regards,

Raphael_A1
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business day

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Hi Raphael,

I'm a bit confused here.

I had done this exam long time back and passed.  Its a separate exam so shouldn't there be a certificate to show that I passed this exam.

I'm not planning to do any exam towards MCSA: SQL Server 2012/2014 so not expecting to have this certificate.

Isn't passing each exam have its own certificate?


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Question Info


Last updated December 11, 2022 Views 141 Applies to: