Download soft copy of the MCP certificate

Hello Uma!

Thank you for contacting Microsoft's Community. 

Based on your inquiry, we understand you require assistance to access your old certification. We will be happy to help you.

We have initiated a Private Message where we will request further information about your account to complete the evaluation process. You can access this private message on the top right corner of this page, as shown in the image below: 

To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates.

We would be grateful for your response. In case we do not receive an answer within two business days, the thread will be closed and locked, and you will not be able to reply through either channel.

Kindly,

Dear Jimmy,

Thank you for your response. Kindly note that I tried to login but I don't remember the account i used and below are the credentials that i received from Microsoft for login. Would appreciate your support in downloading my MCP certificate. It has been ~*removed* that I completed the certification and very difficult to recall the credentials.

I have completed my MCP certification on *removed*

My Candidate ID is *removed*

Registration ID is *removed*

Score: *removed*

MCPID: *removed*

Login Access Code I received from Microsoft in *removed*

My personal email address: *removed*

I would appreciate if you can kindly help me with the soft copy of my certificate.

Regards,

*removed*

*Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy*

Hello Uma!

Thank you for your response,

Kindly keep in mind that with the changes implemented in our site on July 8th, our internal security policies were updated, and our Support Team is no longer able to confirm to our customers any personal information from their Learn Profiles, such as contact email address or email used to access their Learn profiles unless the candidate provides us with the correct email addresses.

Our main recommendation is that you identify the email used to access your old Certificates profile.

You can log in by following the link. You can also find your Microsoft Learn username and URL here

When you have attempted these steps, please let us know.

Thank you for your patience and understanding.

We will be waiting for your response, if no response is received, the case will be closed and locked after two business days.

Kindly,

Hello Uma!

Hope you are doing well.

We are waiting for your response. Otherwise, we will proceed to close and lock the case within one business day.

Kindly,

Hello Uma!

Hope you are doing well.

We are waiting for your response. Otherwise, we will proceed to close and lock the case on the next business day.

Kindly,

Hello Uma!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.

If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Kindly,