Downloading and/or saving pdf files of badges/trophies

It was because I was logged in on the wrong profile which I will delete to avoid confusion, but there is a problem with some badges loading incorrectly.

Hello Jason.

Welcome to Microsoft’s Community.

We understand that you have been facing issues downloading data from your MS Learn Profile. We will gladly assist.

Please know that you have reached the MCP Support which caters to inquiries and/or concerns related to certifications and exams benefits and requirements found within the Microsoft Certification Dashboard. However, we can advise visiting Microsoft Learn support where your inquiry can be properly taken care of.

We recommend you contact the correct Support team; we can assure you they will provide you with specialized assistance and accurate answers to your inquiry.

We invite you to please contact MS Learn support directly by creating a ticket. Please see below for your reference.

Please know that the MS Learn team does receive all customer feedback via the feedback tool; they will take all comments into consideration. And as soon as you have shared your concerns, your voice will be heard.

Thank you again for sharing your insights and concerns and we hope that you continue to utilize our services.

We hope this information is helpful, please let us know if there is anything else we can do for you. If no response is received, we will proceed to close and lock the case after one business day.

Kind regards, 

Hello Jason.

Since we have not received an update from you, we will proceed with closing and locking this case. If you need us again, do not hesitate to post a new question.

Please note that once the Thread has been locked and closed, you cannot reply.

Best wishes,