Dropped from the exam abruptly without any warning on first question.

Hi mudassar,

Thank you for contacting the Microsoft Community.

The effort you exerted to be fully prepared for the exam is something that should not be neglected. As I know how valuable it is for you to successfully show your expertise with it, allow me to provide you with the best next course of action to take.

With this kind of issue, I highly suggest reaching out to your exam delivery provider where you scheduled the exam as they can provide real-time assistance and they have the right tool with your exam appointment and provide the best solution and reschedule request. They usually respond within 3-5 business days. Please find the direct contact in your region through the link below:

Should you need additional assistance after contacting the exam provider, kindly share the Case ID through the private message I initiated along with the requested information so I can forward it to our support team.

I also genuinely appreciate that you took the time to raise these concerns. Your feedback was helpful and timely, this will also help future candidates who are encountering the same issue. In addition, below is a link where you can share your experience: 
 
Feedback and complaints | Pearson qualifications

I hope this helps.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Sincerely,

Hi mudassar,

I hope you are doing well.

To ensure everything is covered, please let me know if you need additional assistance. I'm more than happy to help.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Sincerely,

Hi mudassar,

I hope you are doing well.

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Sincerely,