I am not able to reschedule my exam - it signs me under different account in MS learning page, so I can not see my planned exam and can not reassign it to other date.
I have unlinked the empty profile, you may now link your preferred email to your main profile.
To do this, I have generated a new Access Code which you can use to associate your email to your Microsoft Certification profile.
To access your account, please follow the steps mentioned below:
· Clear your browser’s cached data and cookies.
· Use InPrivate browsing with Microsoft Edge.
· Make sure that you are completely logged out of all of your accounts.
· Click on this linkto go to your Microsoft Certification Dashboard..
· Log in with your preferred (personal) mail address and the password associated to it that you would like to link with your Microsoft Certification Profile.
· Enter the MCID and Access Code provided to you via private message.
Hope this helps.
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Best regards,
Joyce_V Microsoft Community Support Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays) Estimated Response Time – within 1 Business day
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