Employee discount is applied to my work account but not on personal

Hey, Edge automatically signed me into work @outlook.com account and my @microsoft email is assigned to that account. What can I do to change work account to my personal one and get Employee discount to right account?

Hello, Michal.

 

We would like to inform you that we moved your thread from Microsoft Certification / Certifications / Other to Microsoft Certification / Exams / Discounts/Vouchers/Special Offers / Company or Employer Discounts. An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum. 

 

Kind regards

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Michal,

Thank you for contacting the Microsoft Community.

I understand that you want to take advantage for employee discount. Allow me further to provide you with information.

If you wish to link your employee email on your personal account to redeem your discount, I would like to request for further information through the private message review and verify your profile.

Meanwhile, you may get in touch with ESI Support Team for questions and clarification regarding on your discount. You may just refer to their contact information below:

ESI Support: Sign In (microsoft.com)

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you. 

Regards,

Jenica_A
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Michal,

I hope you are doing well.

I just want to get an update from you. Please confirm the information I have provided through the
private message to avoid any confusion and slip.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you. 

Regard

Jenica_A
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Michal,

I hope you are doing well.

Thank you for confirming that everything is working on your end. With this, if you need further assistance, please let me know.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question. 

Regards,

Jenica_A
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Michal,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Jenica_A
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated August 3, 2023 Views 38 Applies to: