Event Offer | Microsoft Asia AI Odyssey 2024: microsoft asia ai odyssey challenge 2024,

After completing the challenge , i got an email to redeem my amazon voucher but i'm unable to open the excel document as it's showing "you don't have the permission to open this file". help me

Hi Aman,

Thank you for contacting the Microsoft Community.

I understand how important it is for you to get this sorted out, especially considering the effort you have put into completing the challenge. Allow me to further assist you and provide the information you need.

Since you’re referring to a specific training or challenge event, please provide the URL link of the event or challenge. You can send these details, along with any other necessary information, through the private message I initiated.

Once we receive these details, we’ll be in a better position to provide you with the precise information you need. Your cooperation is greatly appreciated.

Meanwhile, please be advised that typically, for any concerns or further assistance related to the gifts from the completed event, this should be directly coordinated with the challenge support or voucher issuer. To confirm the details, you can refer to the FAQs provided by your challenge organizer or contact them directly.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

  

Kind Regards,

IvyV_P12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Aman,

Thank you for providing the necessary details.

Since you have attended the challenge through Microsoft – AI, Cloud, Productivity, Computing, Gaming & Apps, please reach out to the customer support team at dev-support@microsoft.com. They have the ability to verify your eligibility and are responsible for sending the voucher details.

In the event that you have already contacted them and haven’t received a response, please send a screenshot of your email with the timestamp and the necessary details via the private message I initiated.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

  

Kind Regards,

IvyV_P12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Aman,

I appreciate your response.

Using the information you have shared; I have already taken the liberty to escalate this issue to our Support Team for further review and to check for feasible options and recommendations. For your reference, I have provided your case ID via private message.

 

You may send us a private message if you want to know the status of the escalation. At the same time, we will be updating this public post every 3-5 business days. Your patience will be much appreciated.


Kind Regards,

IvyV_P12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Aman,

I hope you're doing well.

We have received an update from the Support team. For detailed information, please refer to the private message.

If you have any further questions or need additional assistance, feel free to reach out. I'm here to help!


I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

  

Kind Regards,

IvyV_P12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Aman,

Thank you for your response.

For more detailed information, please refer to our private message.

We appreciate your cooperation. If you need any further assistance from our end, please don't hesitate to let me know.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

  

Kind Regards,

IvyV_P12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Aman,


We have not received any update from you. This case will now be locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need further assistance, please post a new question.   

Kind Regards,

IvyV_P12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info


Last updated January 20, 2025 Views 34 Applies to: