Hi, I am trying to apply a discount to my Exam PL-300: Microsoft Power BI Data Analyst. I have completed my academic status verification, but when I try to check for discounts while booking the exam, I get the message: "No discounts available for this email address. If you have attended an event that provides an exam offer, please check the terms of the offer. Some events may require at least 4 business days following the event to record eligibility. In addition, your organization may not be elegible for exams discounts." What could be wrong?
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EXAM DISCOUNTS FOR STUDENTS
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Hello diggy,
Thank you for contacting the Microsoft community.
Congratulations on verifying your student status! I understand that you are having issues with utilizing the Academic discount as you are trying to schedule your PL-300 exam. Allow me to provide further clarification and assist you in utilizing the discount.
It is great to hear that you have successfully verified your Academic status. Please note that the academic discount is automatically deducted at the checkout page on the Pearson VUE portal, you can check that the amount to be paid is reduced and you can compare it on the list price on the exam details page. As a verified student you can take advantage of the 45% discount for All Role Base Exam (Except India and China) and 30% off for Fundamentals exam (all countries)
In any case that the discount is not applied on the checkout page, kindly record a step-by-step screenshot of the registration process starting from the login page up and share it with me along with the information requested through the private message that I initiated for us to investigate this further.
Open Problem Steps Recorder (PSR) (click this link for MAC device)
Open the latest Microsoft Edge, use InPrivate, and clear cache and cookies.
Go to www.learn.microsoft.com and proceed to the Browse Credentials section.
Select the PL-300 exam and click "Schedule Exam" and on your Learning profile, select “Edit profile.”
Make sure the job title is "Student--Verified" as shown on the image below:
Proceed with the Step-by-step exam registration instructions.
I hope this helps please let me know if further assistance is needed.
Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through private message. If the resolution provided did not resolve the issue, please post a new question.
Sincerely,
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Hello diggy,
I hope you are having a wonderful day.
As my goal is to make sure that I have assisted you completely, if the discount does not apply, kindly share the PSR file with me along with the information requested through the private message that I initiated if further assistance is needed, and I will do my best to help. To access the private message, kindly click on the message icon under the "Question Info" as shown in the image below:
Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through private message. If the resolution provided did not resolve the issue, please post a new question.
Warm regards,
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours
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Hello diggy,
I hope all is well with you.
Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.
Kind regards,
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Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours
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Question Info
Last updated April 19, 2024 Views 41 Applies to: