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Exam Discounts

I enter my mail Id on discount eligibility after that i got dicounts code to my mail id  I enteredand when I am secluding my exam it showing Amount not discounted.
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Answer

Hello NaveenGopugari,

Thank you for posting your query.

Learners who faced similar issue were able to redeem their free exam after following the below troubleshooting steps. Hence, we request you to try the below steps multiple times until you succeed:

  1. Sign-out from the browser, clear cache, delete cookies, use an "InPrivate/Incognito" browser session
  2. Click on Schedule with Pearson VUE
  3. Sign in to Certification Dashboard using the personnel email account. If you do not have account, follow the steps to create one (Use personnel email and not the work email to create the certification profile).
  4. Save the Profile and continue
  5. Check your eligibility by entering the email account you used to register for the event. Please click on the 'Check Eligibility' tab 3-4 times to double check.
  6. Click Schedule exam
  7. Select How do you want to take your exam ( Local test center , home/office)
  8. Select exam date and time and Proceed to Checkout  
  9. Additionally, here is the video illustrating step-by-step on How to claim your free exam

If this solves your problem, please indicate “Yes” to the question below, so that other learners can benefit.

Please confirm by selecting “Yes” within 2 business days, otherwise the thread will be automatically closed, locked and marked as answered.

Regards,

Santhosh R

Support Period: Monday – Friday

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Question Info

Last updated September 29, 2020 Views 5 Applies to: