Ask a new question

Exam Status is in Progress for one week

Hi,

I wrote PL-300 Exam on ***Removed***. I wrote with office laptop. A Update notification has came in between Exam. So that Exam has been closed as violation. Till that date I am not able to schedule my exam again. I though it could be open after 24 or 36 hours. Almost 1 week over till not able schedule the exam. Can you please resolve the issue. So that I can write exam again.

Below pop up showing.

***Removed***

***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy.***

Hello Madhulika,

Thank you for contacting the Microsoft Community. 

I'm sorry to hear that your exam result is still in Progress status. Let me help you by providing details. 

Please be advised that we have an ongoing issue wherein candidate's scores are still in In Progress status after passing an exam. Our support team is already aware on this issue and now investigating for a fix. You may refer to this sticky post.

For me to check the status of your exam, please respond through private message I initiated providing the requested information along with the copy of your exam registration. You may refer to the image below: 

Image

 

Once received, I will have this forwarded to our Support team for investigation and resolution. 

We will follow up with you once the issue is resolved or if we receive any update. 

Best Regards,

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Madhulika,

Thank you for patiently waiting

I already received the follow up regarding the exam status, according to Pearson Vue that this issue that is now fixed.

Please advise checking it once again using cache-cleared and InPrivate/incognito browser. To access your exam result, you may follow the steps mentioned on this link. 

In case your are still unable to view your exam result, please provide the requested information through private message I along with the copy of your exam registration. You may refer to the image below: 

Image

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, If the resolution provided did not resolve the issue, please post a new question. 

Best regards,

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Madhulika,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Best Regards, 

MaryJ_A 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated July 11, 2022 Views 52 Applies to: