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Exam Test Center Locked on the day of exam

Hi Team,

The premises of test center Tech Indya IT Services Private Limited was locked on the day of exam. There was no one even remotely related to the organisation at the location. I also made many calls to the phone number mentioned in the details mailed by Pearson VUE but no one answered. The security guards had no clue nor did the people working in the office next door.

I also sent emails to both to the organisation and to Pearson VUE but i am yet to hear back from them. I now see that the voucher is marked as claimed. I seriously feel cheated by this whole episode.

Request you please take some prompt action so that at least other candidates like me are not taken for a ride.

Test Center Location (Directions shown below)

TECH INDYA IT SERVICES PRIVATE LIMITED
BUILDING NAME NASUJA
H.NO. 1-89/G/36, NEAR WESTIN HOTEL
MIND SPACE, SHILPI VALLEY, MADHAPUR
HYDERABAD
TELANGANA 500081
INDIA

Answer
Answer

Hi afroz,

  

I just got an update from my support team, and they advised that you can now reschedule your exam, hence, we’ve got informed by the testing center that they aren't able to deliver exams from 15th of October through 18th of October 2021, due to the upcoming Indian holidays.  

 

I recommend rescheduling your exam to different closest testing centers to future date that you prefer (except holidays) to avoid the issue happening again. 

 

Kindly see your private message for further information about rescheduling your exam.  

 

Let me know if there is any help you need.

 

Thank you very much for your patience throughout the process. 

 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question. 

Best regards,

ShaneM_M
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info

Last updated October 18, 2024 Views 97 Applies to: