Exam Voucher Discounts as Students

Hello, Martel!

 Thank you for contacting Microsoft's Community. 

We would like to inform you that we moved your thread based on the information you have provided from Microsoft Credentials/Other  to Exams/ Discounts/Vouchers/Special Offers / Academic/Student Verification. An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.

Kind regards,

Hi Martel,

Thank you for contacting the Microsoft Community.

I understand your inquiry about your student discount and your voucher discount as it helps with financial savings. Allow me to extend my assistance to have this resolved.

For student discount, Please be advised of the student discount which is the academic discount will automatically deduct the exam's price at the checkout page. For fundamentals exams, 30% discount for all countries (including India and China). While for Role Based exams, 45% discount for all Countries except India and China.

Meanwhile, regarding the AZ-900 voucher discount, if you obtained this from the Virtual training days, please be advised, it cannot be combined with other discount offers.

If you're still not getting the student discount or if you still encounter any other issue, kindly let me know. I'm more than happy to assist you.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank you.

Sincerely,

Hi Martel,

I trust all is well with you.

My goal is to ensure that I can assist you effectively. If you require any additional information, please don't hesitate to let me know.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank you.

Sincerely,

I read that Students receive discounts on all exam vouchers, however after verifying my student status, I did not receive my exam discount at all. I was extremely disappointed in this because I was trying to start my Microsoft Certification journey and now it is being delayed financially. How do I get the student discounts?

Why would the student discount not be a given like CompTIA does with their vouchers when they verified your student status?

I verified my student status already and it said I was eligible then I went to purchase the AZ-900 exam and there was no discounts. Is there a voucher code to remedy this?

Hi Martel,

I trust all is well with you.

For us to locate and verify your account, kindly provide the requested information through the private message I initiated. This will help us to investigate further.

Please note that once you have identified yourself as a student on your certification profile and to be eligible for the academic discount, please make sure that a green check mark is available underneath your job title. This indicates that you are qualified for a student discount. Please see sample image below:

If the green check mark is not visible, please ensure that you have successfully verified your academic status by following the steps:

To be eligible, confirm your academic standing and identify yourself as a student in your certification profile. You can register for a test and get the student discount after your identity has been validated. Kindly follow the steps on how to get your profile verified:

1. Login to your Learn profile.

2. Click the photo avatar on the upper right corner and select "Settings" from the dropdown menu.

3. Scroll down to the Connected certification profile section and click "Manage certification profile and exam discounts."

   Note: If you have not yet connected your certification profile to your Learn profile, this section won’t be visible. Please visit Connect a certification profile to Learn to complete this step before proceeding.

4. In the "Job title" dropdown, select "STUDENT".

5. Look for the academic pricing notice that appears below the "Job title" dropdown.

6. Select "Get verified now" below the "Job title" dropdown.

7. Verify your academic status by selecting one of the methods from the main menu.

   check your student status during registration.

• make sure the "Job title" field says "Student-verified"

NOTE: Verification process may take within 3-5 business days, once verified, you will receive a confirmation email. The academic discount pricing will be automatically applied at the checkout page.

In case that the green check mark is NOT present, please send us a step-by-step screenshot using Problem Steps Recorder (PSR) (click this link for MAC device) throughout the entire process, from the time you selected your exam up to the checkout page where the discount is not showing through the Private Message I initiated. for us to investigate further.

Furthermore, please be advised that fundamentals exams, 30% discount for all countries (including India and China).

Please let me know how it turns out.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Sincerely,

Hi Martel,

I hope this message finds you well.

We have noticed that you posted a new thread with the same issue concerning the student discount issue.

For us to assist you effectively, kindly provide us with a step-by-step recording using  Problem Steps Recorder (PSR) (click this link for MAC device) starting from the sign-in page up until the discount is not reflecting on the checkout page along with the requested information in the private message that I initiated so, we can check if your profile is properly set up and coordinate your case to our Support Team.

In addition, to make sure there is no browser-related issue upon applying your student discount, kindly consider the following troubleshooting below.

1. Make sure you have the latest browser (Edge/Chrome/IE or Mozilla Firefox) and try using your browser in InPrivate/Incognito. 

2. Clear browser cache and cookies and allow all cookies/third party cookies on your browser settings. 

3. Make sure that all the required fields marked with an asterisk* are correctly filled and remove any Special Characters (like., \! @ # etc.,) from your information.

I hope this helps.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Best Regards,

Hi Martel,

I trust all is well with you.

My goal is to ensure that I can assist you effectively. If you require any additional information, please don't hesitate to let me know.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank you.

Sincerely,

Hi Martel,

We haven’t received an update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

Best regards,