Hello I am booked for the AZ-900 and AZ-204 exams at local test centers this month using exam vouchers. However now my city (Auckland, New Zealand) is going into lockdown tomorrow because of new community COVID-19 cases, so obviously exams won't be able to be taken during this. No one knows now how long this will be for in total, but even so I wouldn't feel safe going outside for another month or two at least, so I wanted to reschedule my exams. However for both AZ-900 and AZ-204, when I try to do so I get:
The selected appointment cannot be scheduled. The registration was discounted with a voucher and the voucher has restrictions (voucher code here removed). The new appointment does not satisfy the following restriction: This voucher cannot be used with appointments scheduled after 28 Feb 2021.
In light of the situation - a global pandemic going on - could any support staff kindly please consider helping extend the validity of my two exam vouchers? I have to take public transport and then walk through the some of the densest CBD streets in the country to get to my nearest test centers - it absolutely is not safe to be going there now.
Thank you very much for your help and understanding.