We understand that you have questions about filling in the information on your Certification Profile. We will gladly assist.
Please know that when filling out personal information for the Certification Profile, the system only allows the use of Latin basic alphabet, please avoid special characters such as: ă, â, á, é, í, î, ó, ẹ, ị, ł, ọ, ụ, ã, ả, ẻ, ỉ, ỏ, ủ, ñ, č, ď, ě, í, ň, ř, š, ș, ş, ť, ț, ú, ů, ž, đ, \, /, ., *, ?, :.
Verify all the details and make sure to fill in all spaces marked with (*) as well.
Please bear in mind that since the system accepts only Latin alphabet letters, there might be issues when trying to schedule an Exam. Consider that the proctors are aware of this situation and will accept the legal ID with special characters even if they are not shown in the Profile.
They are also aware that in some countries the order of the name is different in the Legal ID, however, you need to fill the spaces with the information, as requested.
Based on your Example, please fill it as:
First name: L
Middle name: H
Last Name: Nguyen
If the assistance provided solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below. Remember your feedback is important to improve our service. In case we do not receive a response, the thread will be closed and locked after one business day.
We will be attentive to your comments.
Best regards,
Beatriz Garcia. Microsoft Community Support. Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays) Estimated Response Time: Within 1 business day.
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