General | Exam Invoice: EdAssist Letter of Credit PL-300 Exam

Hi nwilliams_608,

Thank you for contacting the Microsoft Community.

I sincerely appreciate you reaching out regarding your education benefits and the process of registering for the Microsoft PL-300 Exam using your EdAssist Letter of Credit. Ensuring that you can seamlessly navigate this process is important, and I’m happy to assist by providing the necessary information and guidance to support you.

To obtain a detailed invoice for the exam, you will need to go through Microsoft's exam registration process via Pearson VUE, the official exam delivery provider. Typically, after scheduling your exam, you will receive an order confirmation email that includes payment details. If you require a more specific invoice format for submission to EdAssist, you may need to directly contact Pearson VUE customer support through their contact details below as they can provide direct instructions based on your specific program benefits

Pearson VUE: https://www.pearsonvue.com/us/en/microsoft.html#contact

Let me know if you need any additional clarification—I’m happy to help!

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Best regards,

Thank you for your response, Aileen. I tried going through Pearson Vue first. I can't register for the exam without payment and EdAssist will not reimburse me, they have to pay the provider directly. I asked if I could register for the exam without paying and receive an invoice to submit to EdAssist and Pearson Vue responded with :

"Thank you for contacting Pearson VUE.

Is there anything Microsoft can do to help?

Hi nwilliams_608,

Thank you for your prompt response and for taking the initiative to reach out to the Pearson Vue team.

In the meantime, to ensure we can forward your concern to the support team effectively, please provide the requested details via private message. This will allow us to quickly locate your account and explore further options to assist you.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Best regards,

Hi nwilliams_608,

I hope this message finds you well.

We are following up to check if you are able to provide the necessary information we previously requested, so we can escalate the concern to the Support team. Kindly provide the details at your earliest convenience to ensure this issue is addressed and resolved promptly.

We strive to be as helpful as possible, so please don’t hesitate to reach out for further assistance.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Best regards,

Hi nwilliams_608, 

We have not received any update from you. This case will now be locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need further assistance, please post a new question.

Best regards,