General | Item Challenge: DP 600 Question Section- Bug

Hi ,

Today I gave my DP-600 exam, at the beginning it showed that I am supposed to answer 61 questions. When I completed 54 questions, I got a screen showing a list of all the 54 questions answered so far with a "submit your answers" button. At this stage I thought exam would be over by clicking the submit button so I went back to review all the answered question.

This screen misleads candidates that exam is finished on 54th question. When clicked the submit button then it showed the rest of the 7 questions for which I had no time to answer. There is no warning message about the rest 7 questions yet to be answered, candidates like myself wasted time reviewing existing answers without knowing more questions to answer and come surprise only when they click the finish button. I am not sure why we need to have a question review screen in the middle of the exam and what benefit it has for candidates other than confusing them.

Today I scored just few marks less than pass mark and did not answer 7 questions even though I had about 10 minutes to waste thinking exam and spending on reviewing questions already answered.


I have raised a case for your to kindly review the module presentation, I am not sure how many other candidates faced similar issues. It was quite frustrating that an exam could have been easily cleared, if the screens were not misleading. Feels like I wasted money on this exam.


Hi AnbarasanD,

Thank you for contacting the Microsoft Community.

I appreciate you for reaching out to us for further assistance regarding challenging your Applied Skill Lab Assessment, as I know how significant it is to value your time invested. Rest assured that I will provide an option to proceed.

Please know as per the Challenging A Certification Exam or Renewal Assessment Item or an Assessment Lab Task document,  If you believe that a question on a Microsoft Certification exam is inaccurate, you may request an evaluation of the question or task via the challenge process, designed to help identify and correct problematic questions and tasks. 

If you believed you've had an inaccurate scoring or unclear question your feedback will be highly appreciated, and you may request the evaluation through the Exam Item Challenge so they can review it carefully.

The criteria for Challenging a certification exam are as follows:

  • The certification exam, renewal assessment, or assessment lab must have been taken within the last 15 calendar days (not business days).

  • You are challenging a specific item on the exam or renewal assessment or task on the assessment lab.

However, Challenges will not be accepted for the following criteria:

  • Challenges to the entire exam, renewal assessment, or assessment lab.

  • Challenges based on study materials (practice tests, study guides, training materials, etc.).

  • Challenges to the appropriateness of a question or task.

  • Submission is more than 15 calendar days (not business days) after the exam was taken.

  • Challenges based on technical issues experienced at a testing center or on Microsoft Learn.

  • Challenges related to being unable to finish the exam or assessment lab as a result of taking unscheduled breaks.

  • Challenges that are not submitted via this process.

  • Challenges to the scoring methodologies (e.g., The bar graph does not represent my actual score.).

  • Challenges to the exam, renewal assessment, or assessment lab format (standard, sort, adaptive).

  • Challenges to beta exams.

Moreover, you may refer to this Challenge Process document for you to submit a challenge form and make sure that you have review the criteria for accepting and not accepting a challenge.

For immediate assistance we recommend our test takers to contact Pearson VUE support directly as they have the tools to modify your exam, and can investigate what happened to provide options available for you.

Since you have mentioned that you already raised a case, you may share the Case Id along with the requested information in the private message I have initiated for us locate and verify your account.

Additionally, if you are an active ESI Learner and your company is affiliated with ESI which uses a company discount on an exam, I recommend you directly contacting ESI Support Team (they typically respond 3-5 business days) as they cater questions/concerns related with ESI discounts and they will coordinate with Pearson VUE on how you can proceed with the exam. Kindly refer to the private message for their contact information and make sure to log in using your work email address.

I hope this information helps and should you need further assistance, please let us know and I'll be happy to assist.

I look forward to your response. Please note that if no response is received after three business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank you.

Best Regards,

Steven_B29
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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I had same experience last time i had an Microsoft Exam.
It seemed like it was over and when going through questions that i left for check, i found out that now i come to most time-consuming questions - scenario questions.

If i wasn't well prepared for the exam, i wouldn't even have time to read all scenario text.

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You are told the total number of questions and the number of case studies in the exam twice before you start answering questions.

The exam is broken into sections, the number of questions shown is the number in that section. You could have one or more case studies. Each case study is in a section on its own. Once you submit the questions in a section you cannot return to that section.


Microsoft are always looking to make things cleared and one recent change is that you can see where you are in the exam and that there are case studies still to do in the Progress button on the left-hand side https://aka.ms/NewCertificationExamUI 

Microsoft provides the exam sandbox so you can see what you will experience in the exam https://aka.ms/examdemo and this video is also worth watching What to expect on your Microsoft exam | Microsoft Learn

MCT Community Lead

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Hi Nemanja,

Thank you for sharing your similar experience with your past exam, where you initially thought it was nearly finished, only to find there were still scenario-based questions remaining.

@Julian is correct. The number of questions will be displayed twice before you begin answering your exam. It will also indicate if there are case studies or labs to be completed separately from the exam questions. Please refer to the sample image below:

You may also access the exam sandbox where you can demo the exam experience to provide insights prior taking future exams. For more details, please refer to our public document:Exam duration and exam experience | Microsoft Learn.

Please let me know if further questions and assistance needed.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Warmly,

Jai_T4
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi AnbarasanD,

I hope you are doing well.

 

To make sure that I have your case well covered, I just want to send a follow-up to see if the provided recommendations and options in our previous responses resolve your concern about

 

Kindly let us know if further assistance is needed by replying to this post or even in private message and I'll be happy to assist.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best Regards,

Steven_B29
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi AnbarasanD,

We haven’t received any update from you. This case will now be closed and locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need further assistance, please post a new question.

Best Regards,

Steven_B29
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Last updated January 9, 2025 Views 119 Applies to: