General | MVTD discount not received: I have successfully completed Microsoft-Azure AI-900 training and registered through *******

Original Title:General | MVTD discount not received: I have successfully completed Microsoft-Azure AI-900 training and registered through ******* but i can not redeem my voucher while applying for the certification exam.

I have successfully completed Microsoft-Azure AI-900 training and registered through ******** but i can not redeem my voucher while applying for the certification exam. It will be helpful to get the voucher code for the payment of the exam.

**Personal information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy.***

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Hello, sudeshna sarkar.


Thank you for contacting Microsoft's Community. 


We would like to inform you that we moved your thread from Microsoft Credentials / Other to Microsoft Credentials / Exams / Discounts/Vouchers/Special Offers / Training Day Event Offers a specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.



Best regards,

Maria Moreno
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.

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Hi sudeshna,

Thank you for contacting the Microsoft Community.

I recognize how crucial it is for you to make use of your discount after all the hard work you've invested in completing the training event. Rest assured, I am here to provide the assistance and information you require.

Since you've mentioned that the discount does not reflect, please provide a complete recording of the entire process starting from the sign-in page up until the error occurs via private message. For Windows devices, use the Snipping Tool to record the steps. After opening it, select the video icon, click "New," draw the area to record, press "Start" to begin, and "Stop" to end the recording. For MAC devices, follow the instructions in this link.

Once I receive these details, I will promptly take the necessary action. Your cooperation is greatly appreciated.

Meanwhile, please note that once you complete the MVTD event, you will obtain a 50% voucher less discount linked to the email address used for registration. Additionally, you will receive a "Thank You" email within 4 business days of completing the training, which will include steps on how to claim the offer. Ensure that this email address matches the one you use to sign in to your Learn account to successfully apply the discount at checkout.

For more information and guidance about the event, feel free to check out the sticky post.

Please note that the MVTD discount can’t be combined with other discounts.  (Ex. ESI, Student, CloudSkills Challenge, FTE, etc.)

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best regards,

Aileen_A02
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Last updated June 27, 2025 Views 11 Applies to: