General| MVTD: Haven’t received my AI-900 50% off exam voucher?

The voucher is applied automatically at checkout

Microsoft Virtual Training Day (MVTD) event - Training, Certification, and Program Support

all learners who attended the Microsoft Virtual Training Day Event will receive a voucherless discount linked to the email address used for registration.

I thought this too but when I went through checkout no voucher was applied?

Hello, luke bacon.

Welcome to the Microsoft Community.

For you to receive assistance in your inquiry, we moved your thread from:

• Microsoft Credentials / Certifications / Certificates / Other 

to:

• Microsoft Credentials / Exams / Discounts/Vouchers/Special Offers / Training Day Event Offers

An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum. 

Kind regards,

Ok thankyou.

I look forward to hearing from somebody as no discount applies when trying to book the exam at all & I wanted to get this exam booked quite swiftly :)

Is there any update at all sorry?

Hi luke,

Thank you for contacting the Microsoft Community.

I understand the significance of utilizing the Microsoft Azure Virtual Training Day discounts, especially considering your dedication to complete the event. Please be assured that I am here to assist you.

Please be informed that the Microsoft Virtual Training Day program is now voucher less. As noted in your post, you should have received a thank-you email containing a link to a document that outlines the steps for automatically applying the 50% discount at checkout when scheduling your exam.

To take advantage of this discount, kindly follow the instructions provided in the thank-you email. Alternatively, you may refer to the publicly available guide titled "How to Redeem an Employee or Event Attendee Discount" for detailed instructions.

Please ensure that you log in using the same email address you used to register for the training event. It is essential that this email address matches the one associated with your Microsoft account (MSA) to successfully apply the discount.

Hi Julie,

I have attached screenshots from a screen recording below of me at the checkout page, i dont feel good about sharing all personal address details etc via a screen recording on a public MS forumn, hence why i have skipped to the checkout page for the AI-900 exam, but i can assure you i am filling this all out correctly & with the same email address i used for the training day which is my 'icloud.com' email. I have linked my icloud email to my 'hotmail.co.uk' email. I have also tried booking the exam with my hotmail.co.uk email address that this account is under but i get the same outcome.

Please investigate for me.

It is still full priced.

Thanks,
Luke

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Hi luke,

Thank you for your prompt response.

We understand that you are using the same email address, yet the discount is still not appearing at checkout. We also acknowledge your concern about sharing personal information in a public forum.

Please be assured that your information is protected and handled securely. To assist you further, I have initiated a private message where you can safely provide the necessary details. Once we receive the requested information through that channel, we will be in the best position to escalate your concern to our support team and resolve the issue promptly.

Kindly note that only Microsoft moderators can initiate private messages. If you receive one, it indicates that we need to address your inquiry privately or require sensitive information such as your email address or account details. These messages are visible only to you and Microsoft moderators—other community members will not have access.

To access the private message:

From the forum thread: click the Private Message icon in the Question Info section.

Feel free to reach out if you have any more questions.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best regards,

I have sent you a private message now.

Thanks :)

Hi luke,

Thank you for your prompt response.

Upon reviewing the information provided, it appears that the process may not have been initiated from the sign-in page. To forward this to our support team, kindly share an updated Problem Steps Recorder (PSR) that captures the complete workflow along with all relevant details via private message. Once received, I will be in the best position to address your concern promptly and effectively.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best regards,