General | MVTD: Why can't I redeem my discount on microsoft training azure fundamentals

Hi martins,

Thank you for contacting the Microsoft Community.

We recognize the importance of obtaining assistance to successfully redeem your discount for your AZ-900 exam. Allow me to take prompt action to assist you.

Please be advised if are referring to a situation that you have already received the "Thank You" email but are experiencing issues applying the discount associated with your event registration email address, kindly send us a private message with the complete necessary details for further assistance.

Additionally, please make sure to include a complete screen recording of the process from the sign-in page, ensuring that your email address remains visible up to the point where the error occurs. This will help us facilitate a thorough review and resolution of the issue. For Windows devices, please use the Snipping Tool to record your steps.

To do so, open the tool, select the video icon, click "New," define the recording area, then press "Start" to begin and "Stop" to end the recording. For Mac devices, kindly follow the instructions provided in this link. Once the recording is complete, kindly send it via private message so we can conduct a thorough review.

In addition to this, since the 50% voucher less discount is linked with email address used upon event registration, we encourage you to consider following the steps on how to redeem an employee or event attendee discount and see how it works.

Note: The MVTD discount can’t be combined with other discounts. (Ex. ESI, Student, Cloud Skills Challenge, FTE, etc.) as per policy.

Furthermore, to ensure we have you covered, please feel free to check out the sticky post, and Microsoft Events Catalog to find useful details about discounted certification exams in the MVTD Discounted Certification FAQ: aka.ms/MVTD_FAQ_EN section.

As our goal is to ensure that we will be able to assist you properly, please let us know if additional information is needed.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Message. Thank You.

Sincerely,

Hi martins,

We hope this message finds you well.