General | Other: How to contact Microsoft Learn?

Hi,


Quick question: how to contact Microsoft Learn support center?


I was not able to launch my exam and I have contacted the PersonVue. I try to open exam than they say your eam is done but i don't do this i want to contact to Microsoft exam and I would like to take the exam!


Please help!

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Hi Manish,

Thank you for contacting the Microsoft Community.

I understand the assistance you require with knowing how to contact Microsoft Learn, as you experienced an issue during your exam. Rest assured, allow me to address this matter to you effectively.

If you've recently taken a Microsoft exam, you've reached the right support channel, and we're glad to assist you further.

Thank you for taking the initiative to contact Pearson VUE. To proceed, please request a Case ID from them and provide it with me along with the requested details via private message. This will allow me to verify your profile and, if necessary, coordinate with our Support Team on your behalf.

Additionally, if you used a discount through your company's Enterprise Skills Initiative (ESI), kindly reach out to the ESI Support Team using the contact information I’ve provided in the private message. They are best equipped to support active ESI learners with exam-related questions and discount inquiries.

Should you require any additional assistance, please feel free to reach out to me.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

With appreciation,

Michael_B07
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Manish,

I hope you are doing well.

I am reaching out to follow up with you. As I want to ensure all your concerns were appropriately covered, please feel free to let me know if you need any further assistance.

Should you require further assistance, kindly provide the requested information via private message.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

With appreciation,

Michael_B07
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated June 27, 2025 Views 14 Applies to: