General | Other: Redemption of MS virtual training coupon code - cannot access with registered email

Hi Rio,

Thank you for contacting the Microsoft Community.

I understand that you are seeking confirmation regarding the suitability of your office laptop for taking the exam. Please rest assured that I am committed to providing support throughout this process.

You may proceed with using your office laptop for the exam, provided it successfully passes the system test and meets the minimum system requirements.

For immediate verification or additional assistance, I recommend contacting Pearson VUE Contact: Help and Support directly. Their team is well-equipped to manage such inquiries and has direct access to relevant information. For the most efficient support, I suggest utilizing their phone or live chat services, which offer real-time assistance.

Additionally, I encourage you to review the technical tips prior to your exam. These resources are designed to help you prevent common technical issues. You may also find the Pearson VUE Online Testing Guide and About online exams with Pearson VUE | Microsoft Learn to be valuable references.

Should you require any additional assistance, please feel free to let me know.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Hi Rio,

I hope you are doing well.

I am reaching out to follow up with you. As I want to ensure all your concerns were addressed, please feel free to let me know if you need any additional assistance.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.