General | Rescheduling: Request to Re-Activate Exam voucher

Hi Dhianeshkumar,

Thank you for contacting the Microsoft Community.

I understand how important it is for you to reschedule your AZ-900 exam using a discount voucher. Rest assured, I’ll provide the necessary information to help address your concern.

To help us verify and locate your account, please send the requested information via private message.

In the meantime, if you are using a company discount and are an active ESI Learner (part of an organization affiliated with the Enterprise Skills Initiative), please reach out to the ESI Support Team. They handle all ESI-related concerns, including exam issues and the use of company discounts. You’ll find their contact information in the private message.

Additionally, please note that each voucher comes with its own terms and conditions and generally cannot be extended or replaced. Whether an extension is possible depends on the voucher code provider. We recommend contacting the issuer directly to check if an extension can be granted.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Message. Thank you.