General| Retake: i have failed in az-900 in 1st attempt when should i schedule my next attempt

When you have worked out which topics you didn't know enough and have gone over the learning material for those topics and are confident that you are well equipped to pass the exam

Exam and Applied Skills assessment lab retake policies | Microsoft Learn

Microsoft Certification exam retake policy for role-based, specialty, and fundamentals exams

• If you don’t pass an exam the first time, you must wait 24 hours before retaking it.

• A 14-day waiting period is imposed between all subsequent attempts (up to 5).

• You may not take a given exam more than five (5) times within a 12-month period from the first attempt. If you failed the exam 5 times, you’ll be eligible to retake it again 12 months from the date of your first attempt.

• You cannot retake an exam you’ve passed unless your Certification has expired.

• You must pay to retake the exam (if applicable.)

Hi Teja,

Thank you for contacting the Microsoft Community.

I recognize the significance of retaking your exam, especially given the dedication and effort you’ve invested in your preparation. Please be assured of my full support throughout this process.

To proceed with your exam retake, you will need to schedule a new appointment following the same steps as your initial registration.

@Julian, thank you for your continued support.

Please be advised that each exam attempt is subject to a fee, and a mandatory 24-hour waiting period applies before you can retake the exam. For further information, please refer to the official retake policies page.

For future reference, to help you effectively prepare for an exam, checking out the Prepare for an exam page can be really helpful. They'll give you a clear picture of what to expect, including the topics covered and links to extra resources to support your prep. It’s a great way to feel more confident and prepared.

In addition, if your original exam was scheduled using a voucher (e.g., from the Microsoft Build Cloud Skills Challenge or ESI program), verify whether it included a second-shot benefit.

Should you require any additional assistance, please feel free to let me know.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Best regards,