General | Retake: Microsoft DP-100 Exam (Retake policy). Kindly help

Exam and Applied Skills assessment lab retake policies | Microsoft Learn

• If you don’t pass an exam the first time, you must wait 24 hours before retaking it.

• A 14-day waiting period is imposed between all subsequent attempts (up to 5).

• You may not take a given exam more than five (5) times within a 12-month period from the first attempt. If you failed the exam 5 times, you’ll be eligible to retake it again 12 months from the date of your first attempt.

• You cannot retake an exam you’ve passed unless your Certification has expired.

• You must pay to retake the exam (if applicable.)

Hi KEERTHANA,

Thank you for contacting the Microsoft Community.

I understand how crucial it is for you to retake your DP-100 exam. Rest assured, I'm here to provide you with all the necessary information to address your concern.

To help us verify and locate your account, please send the requested information via private message.

Meanwhile, if you are using a company discount and are an active ESI Learner (part of an organization affiliated with the Enterprise Skills Initiative), please reach out to the ESI Support Team. They manage all concerns for active ESI Learners, including exam-related issues. You can find their contact information in the private message.

@Julian, I appreciate you providing your insight. What you mentioned is correct. According to the Exam Retake Policy, if you don't pass a role-based, specialty, or fundamentals exam on your first try, you must wait 24 hours before retaking it. After your second attempt, there will be a 14-day waiting period imposed between all subsequent attempts (up to 5). If you reach the annual limit of five retakes, you will become eligible to retake the test again 12 months from the date of your first attempt.

To ensure we can assist you effectively, please let us know if you need any additional information.

Hi Ejay,

thanks for your reply. my personal account mail id is *****REMOVED*****.

Regards,

Keerthana

***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy.***

Hi Ejay,

I have mistakenly raised question using my temporary learning account provided by the learning institute. Hence i couldn't verify my local account using the link you have shared. My local account id is *****REMOVED*****. Kindly help me with the same.

Regards,

Keerthana

***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy.***

Hi KEERTHANA,

Thank you for your prompt response.

If you are an active ESI learner, please create a ticket using the link provided in the private message. Make sure to log in using your work email address. After creating the ticket, please provide the ESI case ID number along with the requested information via private message.

To ensure we can assist you effectively, please let us know if you need any additional information.

Hi KEERTHANA,

I hope you are doing well. 

As our primary objective is to provide you with thorough guidance, I am reaching out to follow up and confirm if there are any additional details or clarifications you might need. Please feel free to let me know, and I will be more than happy to assist you.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Hi KEERTHANA,

I hope you're doing well.

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

Kind Regards,