General | Scheduling | Unable to schedule ai-900 certification exam before 30th June. could please you help regarding this?

I have a voucher for AI-900 certification which is valid till 30th June, but unable to schedule the exam before deadline. could please you help regarding this?

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Now I am able to see 25 to 27th Jun with midnight slots which is not possible for me, but I would like to take the exam during weekend.

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Even I am not able to schedule an exam in center as well as its not available before 30th Jun. Could i get reply on this?

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Hi Sri Basva,

Thank you for contacting the Microsoft Community.

I completely understand how important it is to schedule your AI-900 exam as soon as possible as your voucher is about to expire. You’ve earned this opportunity, and I want to ensure you’re supported every step of the way.

Since you are trying to take the exam before the voucher expires but currently can’t find any available dates, we recommend contacting your testing center directly for assistance. They may be able to help you secure an earlier slot or make special arrangements, especially if you mention that your voucher is expiring soon.

The testing center also has real-time access to exam schedules and availability, so they’re in the best position to assist you. You can find their contact information at the following link (just be sure to select your region):

Pearson VUEhttps://home.pearsonvue.com/microsoft/contact (select your region) 

Meanwhile, if you are using a voucher in scheduling your AI-900 exam, you should contact your voucher issuer first for options if they are able to extend the validity of the voucher so you can take your exam on your preferred date and time.

Furthermore, If the issue persists, please provide the requested information in the private message, along with the recording of the entire process starting from the troubleshooting until you receive the error. 

 

For Windows devices, use the Snipping Tool to capture the steps: open the tool, select the video icon, click "New," draw the area to record, press "Start" to begin, and "Stop" to end the recording. For Mac devices, please follow the instructions provided in this link.

Let me know if further assistance is needed

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank you.

Best regards,

Carl_M4
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Last updated June 25, 2025 Views 25 Applies to: