General | Score Reports: Didn't get MS Azure AZ-204 certificate after passed exam

I recently passed my azure AZ-204 exam on ***REMOVED***.

But still I did not received the e-mail with the result neither get my certificate in my profile.

Please support me.

***Personal Information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy***

Hi Mateus,

Thank you for contacting the Microsoft Community.

I know how important it is to have the visibility on your score report. Allow me to provide you with the information you need.

in line with the Exam Scoring and Score Reports page, for most exams, you will receive your results within minutes after completing the exam. You will also receive a report detailing your exam score and feedback on your performance. Your score will be posted to your Learn profile within 24 hours.

On the other hand, you can follow these steps on how to access your score report

  1. Sign into Learn using the same personal Microsoft account (MSA) you used to schedule your exam.  

  2. Select the Profile and then choose Credentials inside the profile menu. 

  3. Kindly click Certifications beside the Applied Skills. 

  4. Scroll to the section titled “Past exams” and locate the exam. Select “View details on provider site” to be taken to the exam provider’s dashboard. 

  5. Look for the exam for which you wish to view the score report, and then select the ‘View’ button.

Alternatively, you can also follow the steps provided below to view your score reports directly from the Pearson VUE website: 

 

  1. Follow the steps on how to schedule an exam by selecting a certification on this page Browse Credentials | Microsoft Learn  

  2. Before being redirected to Pearson Vue, you’ll need to provide details such as your address, phone number, and contact email. 

  3. Once done, you will be routed to the Pearson VUE Dashboard. Please follow the steps shown below. 

    Image
    Image

On the other hand, regarding your concern about your certificate, please know that you have reached out the Microsoft credentials forum support, and our scope primarily covers Microsoft Certification profile access/benefits and exam registration. which can be accessed through Microsoft Browse Credentials | Microsoft Learn, and our Exam forum community team can only assist inquiry regarding Microsoft certification exams only.

Therefore, to address your certification concern please
post a new question under certifications metadata. Please see the image below for your guidance:



To ensure that I got you covered, please let me know if any additional help is needed.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.


Kind Regards,

Earvin_A014
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Mateus,

Since we have not received a response from you, we’ll proceed in closing and locking the case. If the resolution provided did not resolve the issue, please
post a new question.

Kind Regards,

Earvin_A014
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated December 13, 2024 Views 53 Applies to: