Had to wait 1h15m before proctor showed up to start my exam

I did the DP-900 beta today and waited for the proctor (at "your are almost done with the check-in process) and it stated on the screen that the aimed at before 15 min, then how come the pass that with 400%!! I had to do the beta within the discount period and feared getting lost in the support machinery at Pearson and was stubborn enough to wait for that long bc I didn't realize that they could be that delayed. 
This was my 2nd online-proctored and at the first I waited for app. 30 mins, but I had expected them to improve since shifting during COVID-19 and there where plenty of time slots open, I wonder how long if all slots had been take :-o

When finally he showed up and I had shown my full environment with the camera (why do I also need to upload the static photos is a mystery to me) I was started and the exam ran correct, but was quite thrown off by having to just sit and wait in front of the camera for so long.

Hi Sweetxml.org


I can help by sending your details to Pearson VUE to investigate and to assist you further. Please note, due to COVID-19, it may take longer than normal for Pearson VUE support to respond (up to five days or more). I just need to collect a few pieces of information, so I have initiated a private messagesession with you. 

 

Regards,

Vijay Shetty

Support Hours: Monday-Friday

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Hi Vijay

Yes, thank you, please do that.

Best regards
Brian

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Hi Brian,

 

Please provide the requested information in private messageto assist further.

 

Kindly confirm within 1 business day, otherwise the thread will be automatically closed, locked, and marked as answered.

 

Regards,

Vijay Shetty

Support Hours: Monday-Friday

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Last updated July 27, 2020 Views 25 Applies to: