Hello, im getting when proceeding to checkout payment option is not available for this order although im using mastercard .any help?

Hello Michel,

Thank you for contacting the Microsoft Community.

I recognized that you want to schedule an exam hence, the system won't allow your card to proceed with the payment. Allow me to direct you to the appropriate team that resolves this issue. 

Based on the FAQs for payment transaction in Pearson Vue, you can use Visa, American Express, or MasterCard debit or credit cards. Candidates testing within some sanctioned countries will need to contact the test center directly to inquire about other methods of payment

Since you have already used your visa card, I highly recommend contacting the Pearson Vue Team directly to provide options in paying for your exam. You may consider the link below:  

Pearson VUE: https://home.pearsonvue.com/microsoft/contact   

I hope this information helps and kindly let me know if further assistance is needed.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.   

Hello Michel,

Since we haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

Best regards,