Hi, For the Microsoft DP-203 exam registration process, When I tried to submit the certification profile after filling the all details, the submit button is not working. Could you please rectify that?

Hi, For the Microsoft DP-203 exam registration process,

When I tried to submit the certification profile after filling all details,

the submit button is not working.


Could you please rectify that?


I am using latest edge browser and cleared all cookies prior to this step.



Hello Gokulakannan A!

 

We are pleased that you have contacted Microsoft Community. We hope you are having a wonderful day.

 

Regarding your query on issues related to exam scheduling, we need further support on this matter from our Exams Team who will be able to assist with this request.

 

At the same time, you can rest assured that the Exams Team will take good care of your issue and a solution will be provided.

 

We would like to inform you that we moved your thread from Certification Profile / Other to Exams / Exam Registration and Scheduling. An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.

 

Kind regards,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello Gokulakannan,

 

Thank you for contacting the Microsoft Community.

 

I’m sorry to hear about the trouble you had in scheduling your exam. Allow me to further check and help you with the registration.

 

I also appreciate your effort in trying some basic troubleshooting steps to fix the issue.

 

If the Submit button is still not working, please try these recommendations:

  • Open your browser in InPrivate mode.

  • On your Certification profile page, please ensure that all the required fields marked with an asterisk * are correctly filled and remove any special characters (like., \! @ # etc.,) from your account information then click Submit. then Next.

In case that you are still encountering issues, please provide us with the step-by-step screenshot of the incident in a form of PSR (Problem Steps Recorder) starting from the sign in page until you reach the error along with the requested information in the private message I have initiated.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. 

Regards, 

Krixtne_Mndz
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Hello Gokulakannan,

 

I am sorry to hear that the issue still persists.

For me to identify the cause of the issue, I would also like to request a complete step by step recording using this PSR (Problem Steps Recorder). You may start from the sign in page and make sure to use an InPrivate edge browser until you receive the error. 

You may also include your personal details as requested in this private message.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.  

Cheers, 

Jham_G
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hello Gokulakannan,

We have not received any update from you. This case will now be locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need further assistance, post a new question.

Best regards,

Krixtne_Mndz
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info


Last updated February 16, 2023 Views 35 Applies to: