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OOS | Pearson VUE Support: Hi! I have doubled my registration in Pearson Vue for my NCLEX-RN Exam for New York State Board of Nursing. I would like to ask for a refund for my last registration.

Title: Hi! I have doubled my registration in Pearson Vue for my NCLEX-RN Exam for New York State Board of Nursing. I would like to ask for a refund for my last registration. How can I get that one?

Hi! I have doubled my registration in Pearson Vue for my NCLEX-RN Exam for New York State Board of Nursing. It was supposed to be for my appintment schedule but I tend to double my registration process. I would like to ask for a refund for my last registration. How can I get that one?

This is a support forum for Microsoft technical certifications and learn profiles.

You need to contact Pearson Vue

MCT Community Lead

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Hi ethel,

Thank you for contacting the Microsoft Community.

I understand how crucial it is to ensure your NCLEX-RN Exam registration is handled correctly. I appreciate you clarifying your situation, and I’ll do my best to guide you through the necessary steps to ensure you receive the proper assistance and a seamless resolution.

Julian is right. Our support covers only the certifications listed in the Become Microsoft Certified. For other platforms, like NCLEX-RN Exam registration, their respective support teams are best equipped to assist you.

That said, I’ve seen others in similar situations, and the best way we successfully assisted them was by coordinating directly with Pearson VUE Support and following up since the exam is hosted on their platform.

While Pearson VUE is one of our testing delivery providers, they also support various platforms. Their team is best equipped to handle the refund process, as they have the necessary tools, real-time access to your registration details, and the expertise to provide comprehensive information.

They will be creating a separate case with a different reference ID and assist you from here. You may refer to their contact details in the link below: 

You can use the provided link to find the phone number for your region or contact their support team via the chat platform.

Please allow a generous amount of time, as there’s a slight delay in receiving their response due to the volume of cases that they are currently handling. Rest assured that the specialized team will take good care of your issue, and a resolution will be provided. 

We greatly appreciate your understanding and cooperation. If you ever need assistance in the future with exam registration or accessing your Microsoft Credential profile and benefits, please don’t hesitate to reach out—we’ll be happy to support you in the best way possible!

If this solves your problem, please indicate “Yes” to the question. If your inquiry was not fully resolved, please post a new question so we may continue in assisting you. This case will now be closed and locked.

Best regards,

ShaneM_M
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Last updated May 19, 2025 Views 42 Applies to: