Pearson Vue | Technical Issue | Other: Hi Team, had technical issue while taking up exam

Hello, Rupali Barse

 Thank you for contacting Microsoft's Community. 

We would like to inform you that we moved your thread based on the information you have provided from Microsoft Credentials /Other to Exams/Exam Registration and Scheduling / General Registration Questions. An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.

Kind regards,

Hi Rupali,

Thank you for contacting the Microsoft Community.

I understand how challenging technical problems can be, especially after all the preparation and effort you’ve put into your exam. Rest assured that I will look into this matter.

For us to locate your profile and to take further action, please provide the requested information via private message. Meanwhile, if you are an active ESI Learner, please reach out to our ESI Support Team directly as they handle concerns when utilizing a company discount. They can also coordinate with Pearson VUE to further investigate and to provide rescheduling options. You can reach them out using the contact information that I shared through private message.

If the hyperlink doesn’t work, you can manually find the private message icon as shown below.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Warmly,