How can I check and change my legal name that is registered at OnVue?

Hello RJ_09,

Thank you for contacting the Microsoft Community.

I understand how important it is for you to verify the legal name registered with your Pearson VUE account. I’m here to guide you through the process of checking it yourself.

Here are the steps you can follow:

1. Start by attempting to register for an exam. You can find the instructions for this on the Register and schedule an exam.
2. Once you complete Step 5 of the registration process, you’ll be redirected to your Pearson VUE dashboard.
3. Look for the icon highlighted in the sample image below. Click on this icon to view the legal name registered in the Pearson VUE system.
Note: You don’t need to complete the entire exam registration process—just verify your name.

If you need to update your legal name, we’ll need to update it in your Learn profile. To assist with this, please share the necessary details with me via private message. This will help me locate and verify your profile to make the necessary changes.

You can access the private message by clicking the following link: Private Messages - Microsoft Community

If you have any questions or need further assistance, feel free to reach out.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Hello RJ_09,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once this has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Best regards,