How can I determine if my MCP is still valid.

Hello, Calvin.

Thank you for reaching out to Microsoft´s Community.

We understand you want to Access to your Microsoft Account and will be happy to assist you as soon as we can.

In this case, to have access to your account we recommend you to use the following option: Recover your account

Please be advised that your MCP profile access becomes inactive if it was not accessed within 12 months. Hence, we will be needing to generate a new one-time access code to associate your active Microsoft credentials to your MCP profile.

We have opened a Private Message where we have requested information related to your Certification Profile to continue with the process.

To use the Private Message Feature please look at the right side of the page and click the icon seen in the image below:

Private Messages - Microsoft Community

We look forward to your response. In case we do not receive a response within two business days, the thread will be concluded, once concluded you will not be able to reply through either channel.

All the best,

Hello, Calvin.

To validate information, via private message. To proceed this other account need to be Migrated. This process will help us to show your certificates and Merge your accounts.

Remember to make the process well, in Step 3 you have to Access with a Microsoft account that has not been used in MS Learn, different to your Emails address.

To continue with this process, please follow these steps:

1.    Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2.    Copy and paste this link into the private window’s address bar https://mcp.microsoft.com/mcp/home/migrate

3.    Access with a Microsoft account that has not been used in MS Learn, different to your email address (if you do not have one, we invite you to create one Here).

4.    If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard, after that you can copy and paste the same link on step 2 in the same search bar.

5.    After you have followed the previous link, it will open a new window to Your Dashboard, as shown in the image below. 

6. While being on Your Dashboard page, please delete the URL and paste this one: https://mcp.microsoft.com/mcp/home/migrate

7.    After pasting the URL and clicking on enter, you will see this website, please fill in the fields MC ID and Access code.

8.    Fill in the fields with the following information:  

o    MCID: 

o    Access Code: 

To protect personal information, these credentials are provided via Private Message.  In case we do not receive a response, the thread will be closed and locked in the next business day.

All the best,

Hello, Calvin.

We hope you are having a great day.

We successfully Migrate Your Account, you can validate de information in your private message. We also sent you a copy of your Transcript.

We are attentive about your respond. Please let us know if you have any other question with other matters.

If the assistance given solved your request, please indicate “Yes” to the question “this solved your issue?” shown below, so other Learners can benefit from this. Remember your feedback is important to improve our service. If no response received we proceed to close and lock the case the next business day. 

Best Regards,

Hello, Calvin.

We hope you find well!

We have not received any update from you. This case will now be locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need further assistance, please post a new question. Create a new question or start a discussion (microsoft.com)

We will proceed to close this case, however, if by any chance you need us again please do not hesitate to contact us back. We will be happy to help out.

Wishing you an excellent day,