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How can I extend the use of a voucher that has an expiry date for an exam I intend to reschedule due to non-availability of test centre because of Covid_19 pandemic.

Hello,  I will like to find out if it is possible to still use my voucher whose expiry date is 31st May,  2020 to reschedule my exam to a date beyond 31st May,  2020. My test centre had notified me of closure of centre due to Covid_19 pandemic and advised I reschedule the exam to a new date provided. When trying to reschedule to a new date,  the system notified me it won't be possible as the voucher's expiry date won't accommodate the new changes. I saw extension of date for voucher use on your site. 

I will appreciate if I can benefit from this extension on my voucher too.  Thanks.

Answer
Answer

Hi TemitopeAdenuga,

Thank you for posting your query.

“Exam voucher that is expiring between March 26 and August 31, 2020, will have their voucher expiration dates extended until January 31, 2021.”

Please read our blog about it: https://www.microsoft.com/en-us/learning/community-blog-post.aspx?BlogId=8&Id=375289.

Kindly provide the voucher details which you are trying for exam registration. We will check and assist you on this

If you have any further queries, please feel free to contact us in next 2 business days. Or the thread will be automatically closed, locked, and marked as answered.

 

Regards,

Veena

Support Period: Monday to Friday

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Answer
Answer

Hi TemitopeAdenuga,

Thank you for posting your query.

“Exam voucher that is expiring between March 26 and August 31, 2020, will have their voucher expiration dates extended until January 31, 2021.”

Please read our blog about it: https://www.microsoft.com/en-us/learning/community-blog-post.aspx?BlogId=8&Id=375289.

Kindly provide the voucher details which you are trying for exam registration. We will check and assist you on this


If you have any further queries, please feel free to contact us in next 2 business days. Or the thread will be automatically closed, locked, and marked as answered.

 

Regards,

Veena

Support Period: Monday to Friday

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated May 27, 2020 Views 22 Applies to: