Ask a new question

How can I resolve the loading issue during Test Delivery System Simulation

Hi

I'm planning to take PL-300. So I took a system run to check if all my requirements are satisfying before the exam. All my requirements are satisfying and the page is moving forward for launch simulation, when I click it the Test Delivery System opens and starts loading. But the loading is forever and the screen does not move to the next step of launching the mock test. I'm afraid that since my mock simulation is not loading, chances that I might face the same issue at the time of real exam. I used my same personal lap for the previous Microsoft exam and it worked completely fine during the system run and as well as the exam. I have as well attached a screenshot of the problem.

Hi KARTHIKA,

Thank you for contacting the Microsoft community.

I understand that you want to make sure that you will not experience the same issue during your actual exam. I will make sure to provide you with information.

If you are pertaining to Practice assessment, you may raise the technical issue you have encountered by using the Practice Assessment Feedback Form. You can also share with us the experience Practice Assessment Survey upon taking the assessment.

Meanwhile, if you this is a practice test, I highly recommend you to get in touch with Microsoft Certification Exam Prep for IT Pros (mindhub.com) to report the technical issue you have encountered.

Furthermore, to avoid any technical issue before and during your actual exam, you may review the About online exams with Pearson VUE | Microsoft Learn as your guidance.

I hope this helps.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Jenica_A
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi KARTHIKA,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Jenica_A
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated January 18, 2025 Views 197 Applies to: