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How can i retrieve my MCP XP number or MCP XP ID, i passed the exam >removed<, Hope you can help to retrieve it. Thank you.

How can i retrieve my MCP XP number or MCP XP ID, i passed the exam >removed<, Hope you can help to retrieve it. Thank you.

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Hi, Rodrigo.

Thank you for contacting the Microsoft community.

As we understand from your post, you would like to update the Microsoft account associated with your Certification Profile, as you have forgotten the credentials to access your Certificates. We are happy to help!

To properly assist you, we have sent you a Private Message requesting more information. Keep in mind that this is a public forum, so it would be best not to share any personal information outside of the Private Message.

To use the Private Message feature, please look at the right side of the page and click the icon seen in the image below:

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We are looking forward to your response. If we do not receive a response, the case will be closed and locked after two business days.

Sincerely,

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

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Hi, Rodrigo. 

 

We hope that you are doing well. 

 

Unfortunately, we have not been able to get an answer from you and we must proceed with the closure and lock of this thread. 

 

Please note that, once this case is closed and locked, you will not be able to respond through this channel. 

 

We know that your inquiry might not be resolved yet, but you are important to us, which is why we want to invite you to reach out to us if you have any other inquiries. 

 

If you require further assistance regarding your Microsoft Certification Profile, you can let us know by posting a New Question. 

 

We wish we could be of more help. If any additional assistance is needed, we will be happy to help. 

 

Best wishes,

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback, it helps us improve the site.

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Thanks for your feedback.

 
 

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Last updated May 31, 2023 Views 15 Applies to: