How can I test the Home on-line exam delivery to my account & testing prior to actual exam day?

Hi AK,

Thank you for contacting the Microsoft Community.

I understand that you want to conduct a system test for the in-line delivery exam before your examination day to ensure that you meet all the necessary requirements. Allow me to offer further assistance on this issue.

To ensure your computer and internet service meet the necessary requirements for your exam, please run a system test using this link OnVUE Download Agreement. This will help verify that your system meets the required network and technical specifications.

For system and technical requirements for On VUE are handled by Pearson VUE. Their dedicated team possesses the necessary expertise and tools to address such concerns and can provide you with various options and recommendations regarding the On VUE application. Kindly refer to their contact information below:

Peason VUE: Microsoft certification testing (pearsonvue.com) (please know that their response usually takes 3–5 business days).

Meanwhile, as per Pearson Vue, the two most frequent causes of technical issues are (1) testing on an employer-issued computer and (2) unreliable internet connections. Firewalls or security settings from employer-issued computers may prevent the On VUE software from operating properly. Unreliable internet connections (e.g., wireless networks, hotels, VPNs, mobile hotspots) may interrupt connectivity. For these reasons, we strongly recommend using a personal computer (i.e., one not issued by your employer) and a wired, ethernet connection.

Additionally, you can find more helpful advisements regarding online testing on the About online exams with Pearson VUE | Microsoft Learn page.

I hope this helps should you have further questions or require additional assistance, feel free to let us know.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Best Regards,

Hi AK,

I hope you're doing well.

As part of my commitment to ensure that you are well covered, please let me know if you have any further questions or need additional assistance.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Best Regards,

Hi AK,

Since we have not received a response from you, we'll proceed in closing and locking the case. If the resolution provided did not resolve the issue, please post a new question.

Best Regards,